Last Updated: 08.01.2024
At LYNQ, we are committed to maintaining a secure, reliable, and respectful messaging environment for our users. This Messaging Policy outlines the guidelines and practices related to communications through our platform, aligning with industry best practices and considerations.
1. Compliance with Applicable Laws and Regulations
We adhere to all applicable laws and regulations governing messaging services. This includes compliance with local, regional, and international regulations related to data protection, privacy, and electronic communications.
2. Prohibited Content and Activities
The use of our messaging services to send content that is illegal, harmful, offensive, or violates our terms of service is prohibited. This includes but is not limited to:
- Harassment or threats
- Spam or unsolicited messages
- Malicious content, including malware or phishing attempts.
- Violent or graphic content
- Content promoting discrimination or hate speech.
3. Consent and Opt-In
Senders must ensure they have obtained valid consent before sending messages to users. Consent should be clear, informed, and obtained through opt-in mechanisms. Users must have the ability to opt out of receiving messages at any time.
4. Message Integrity
Messages sent through our platform must be accurate, not misleading, and should not impersonate other individuals or entities. We prioritise the integrity of information to ensure a trustworthy and reliable messaging environment.
5. Security Measures
We implement security measures to protect the confidentiality and integrity of messages. Users are encouraged to follow best practices for securing their accounts, including using strong passwords and enabling two-factor authentication.
6. Message Throttling and Rate Limiting
To prevent abuse and ensure fair usage, we may implement message throttling and rate-limiting mechanisms. Users are encouraged to adhere to recommended message limits and guidelines.
7. Reporting Violations
Users are encouraged to report any violations of this policy promptly. Reports can be submitted through our designated channels, and appropriate actions will be taken against accounts found in violation of these guidelines.
8. Changes to this Policy
We reserve the right to update or modify this Messaging Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Messaging Policy, please contact us at firstname.lastname@example.org.
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