Application Support Engineer

Reporting to the Customer Support Manager, we are looking for an Application Support Engineer with a background in a Product/Application Support or Product Testing role. The successful candidate will have problem-solving skills with desirable experience with Azure DevOps, Microsft Power Platform, and/or Microsoft SQL.

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Since 2008, LYNQ has been commercially involved in the design, development, and deployment of MES software for manufacturing enterprises all over the world. Headquartered in the UK with offices and personnel in Australia, France, India, Poland, Portugal, Turkey and New Zealand, the company has established itself as a leader and provider of state-of-the-art solutions for manufacturing businesses.
With the upcoming release of our new innovative Cloud-based SaaS Platform, there is an opportunity to join the company as an Application Support Engineer. This position is best suited to candidates that have previous experience in product and/or platform support.

As an Application Support Engineer, you will become a key member of our talented operations team at our headquarters in the UK. By utilising your problem-solving skills, you will provide support to our end users and participate in our DevOps process, ensuring new features are tested and deployed to our SaaS Platform and customer base continuously.

This role provides significant opportunities to be part of a team where talent is valued, with opportunities to further your career with a fast-growing innovative company at the forefront of the latest technologies.

THE IDEAL CANDIDATE WILL HAVE:
  • Background in a Product/Application Support Role or Product Testing Role
  • Excellent analytical and problem-solving skills
  • Effective communication skills both verbal and written
  • Passion for great customer service and a positive can-do attitude
  • Desire to learn new skills
DESIRABLE:
  • Experience of Azure DevOps
  • Experience of Microsoft Power Platform
  • Experience of Microsoft SQL
BENEFITS:
  • Full-time, permanent position
  • Competitive salary + profit related pay scheme
  • Hybrid/ remote working
  • 25 days annual leave + UK bank holidays, increasing with length of service
  • Paid charity leave days + paid jury service
  • Contractual sick leave
  • Employee assistance programme
  • Training and development
  • Company events
Realise your potential
Apply today and start your journey with us.
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